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Cookie Policy

Last Updated: April 2026

At Sepilok Nature Lodge, we believe every digital interaction should be as seamless as a sunset on the Kinabatangan. To enhance your experience on our platform, we use "cookies"—small data files placed on your device—to help us understand how you navigate our frontier. This policy explains how we use these tools and how you can manage your digital footprint.

1. What Are Cookies?

Cookies are subtle digital identifiers that allow our website to remember your preferences and understand your journey. They help us ensure that our "Bespoke Journey Curation" is as relevant to you as possible, whether you are exploring the ironwood canopy of Sepilok or the reefs of Lankayan.

2. How We Use Cookies

We utilize cookies for three primary purposes:

  • Essential Cookies: These are necessary for the technical operation of our site. They allow you to navigate our itineraries and access secure booking areas without interruption.
  • Performance & Analytics: These allow us to monitor the health of our platform. By understanding which expeditions—like the "Wetland Pulse"—are most popular, we can refine our content and improve site speed.
  • Personalization: These cookies remember your settings (such as your preferred language or region) to ensure that your return to our site feels like a welcome back to a private club.

3. Managing Your Digital Journey

We respect your choice to travel the internet on your own terms. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer.

  • Opting Out: You can manage your preferences through your browser’s "Privacy" or "Security" settings.
  • Impact: Please note that disabling certain cookies may limit your ability to use the full functionality of our bespoke booking tools and immersive landing pages.

4. Data Stewardship

The information collected through our cookies is handled with the same stewardship we apply to our wildlife sanctuaries. We do not sell this data to third parties. For more information on how we protect your overall data, please refer to our Privacy Policy.

5. Updates to This Policy

As we continue to evolve our digital frontier, we may update this policy to reflect new technologies or regulatory changes in Malaysia. We encourage you to review this page periodically to stay informed about how we are optimizing your experience.

6. Contact Us

If you have questions regarding our use of cookies or your digital privacy, our stewardship team is here to assist:

E-mail: sepiloknaturelodgeborneo@gmail.com 

Sandakan, Sabah, Malaysia

 

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